What we do at Pitstop

  • Preventative maintenance for Personal Computers

  • Preventative maintenance for Laptops and Notebooks

  • 20 workbenches available for repairs

  • Repair Personal Computers (All Makes)

  • Repair Laptop / Notebook (all makes)

  • Specialist in AMD Systems

  • Build Maintain and fine tune Top end Gaming Rigs

  • Software Reloads

  • Virus removal

  • Custom built laptops

  • Specialist in Dell, Clevo, MSi & ASUS laptops

  • Source parts for PC's and Laptops

  • PC & Game console wraps

  • No babble tech support (in store)

  • Website construction and editing

  •  Call outs HOMEFIX (limited to Wednesday's only)

  • Open 9am to 5pm (Monday to Friday, except Wednesday's) & 10am to 1 pm (Saturdays) Closed on all bank holidays.

  • No Fix, No Fee

  • Diagnostics are FREE! (Limited to end of April 2008)

  • STOP PRESS!!


 Pitstop has revamped its support page to provide a quick reference to any particular issue you may be suffering from. From FREE online virus, spyware checks, issues regarding fraud on the internet to compatible office solutions, we hope you'll find everything you need to get your PC up and running.
Quick Reference

 

Bogus Computer Technicians

Peer to Peer downloads

Social websites

Reports Section

Bogus Computer Technicians

We have seen an increase in the number of new clients at Pitstop, who have suffered at the hands of bogus computer engineers, working from local press using mobile phone numbers to call them. Our advise is NEVER use this type of service, as the company or individual can disappear as fast as they moved in on your PC, with call out charges applicable as part of their terms, you may be charged irrelevant of a repair or not. generally it is always good to call a land line number and request a trading address (This should not include PO Box numbers) Also ask to see a list of endorsements. All of which Pitstop can offer, with over 2000 clients in the past 2 years alone we run our business on recommendations alone. This means we have to get it right and will stop at nothing to deliver the results you expect from a recommendation. After all if we let you down, we let your friend down as well.

 

Peer to Peer downloads

Experience real-time has shown Pitstop, many people are taking for granted the use of FREE software packages from the internet which allow their children to download illegal music. Whilst the children remain ignorant to its potential illegal use, which results in illegal downloads. Pitstop has always tried to teach parents their responsibility in the use of the home PC. But now the government is turning its attention to P2P (Peer To Peer) software and ISPs (Internet Service Providers) are beginning to take note. Recently families have been fined for allowing P2P activity on their PCs, to the tune of £2,800 (average) When in court the defence argued that the parent cannot be held responsible for the actions of a minor/ another individual, however the prosecution reply that it was irrelevant as it was the responsibility of the bill payer of the internet service to oversee the PC.

 

Your problems do not stop there, with thousands of users of P2P software, your chances of viruses, worms, adware, spyware are infinitely multiplied. It's not a case of IF! its a case of WHEN! will your PC finally stop operating and you will need to seek professional advise on its repair. Immediately you "The Bill Payer" are out of pocket costing money which means that the downloads were not FREE and the time spent seeking support, elevated stress levels and running the chance of a Bogus I.T. technician which you called out could result in large charges and a PC that still is not working..

 

How to check!

Simple steps can be taken to see if your home PC has this software loaded.

  • Log into the suspected account and have a look at the START MENU, in there go to ALL PROGRAMS and see if there are any folders or shortcuts using names like: Bearshare, Shareaza, Limewire, Kazaa. NB Please note that some P2Ps offer pay versions of their software which results in annual fees, you "the bill payer" should be aware of such transactions. These payment packages are okay but with so many out there that are potentially illegal, Pitstop can only name NAPSTER as okay due to TV advertisements
  • Another favourite is to hide all shortcuts, however you can take a look at the lower right of the monitor where you will find the sys-tray which contains the time. In there are icons which show many current processors and if the software is running, you will find an icon which you can double click to bring up the main program.

Finally we close with the following statement. Not all music is illegal as purchasers of music CD's from shops tend to convert the tracks into MP3s on their PCs for use with their MP3 players. You should be vigilant at all times and if you suspect illegal downloads, then a great resolve is to move the PC into the living space, where you can keep a watchful eye on the unit. This has a double effect as social websites like BEBO are also under fire.

Social websites

These sites have recently been featured on TV and in the press. BEBO a favourite amongst the young, has been spotlighted as a source of information with photographs allowing potential paedophiles to seek out and invite the young to talk or even meet them. Every step is being taken and a new government directive will soon require people registered on the "Sex offenders" list to give their email addresses. However please be aware that it is very easy to create BOGUS email addresses using false ID (identity) which moves us to our next concern. Identity fraud is increasing and the need for information by organised crime is ever present. So how can this effect you or your children?  We have seen ID fraud committed through obtaining information from refuse like:

  • Bank statements

  • Full Name

  • Address

Now you may have given your details freely across the internet to sites, that are setup to attract information like the above plus:

  • Mothers Maiden Name

  • Upload photographs

  • Date of birth.

This now places the criminal with vital information to obtain credit in your name and if you really stop and think! Obtain credit in the names of the younger victim, when they turn 18 or older using information that has been placed on the internet. REMEMBER "Once this information is uploaded, it is pretty much there as long as the internet exists" and there's nothing you can do about it (at this time)

 

Your Responsibility:

Ultimately many of you will say, I can always call my bank and tell them this has happened and for many; this tends to be resolved through assurances that were/ are offered by the banking institutions. However! A recent program featured on BBC, showed major hurdles to pass, which resulted in victim(s) suffering with major depression, loss of integrity and self esteem. In one case a victim lost the trust of their entire family, through ID fraud which resulted in them appearing on the sex offenders list. Birth certificate information of children who died years ago, used by low life criminals who quite simply take on the identity of that certificate for financial gain.

Education is probably the only realistic defence we have at this point in time. Parents and individuals should always be aware of all the points we have raised and check with organisations that can offer advise. Talking to the young about the repercussions of their actions on the internet, could help them to understand and be more vigilant in future, after all "the best offence is usual the best defence!"

 Quick Reference: Click on any of the listing below to take you direct to the relevant website

 

Online tools

 

Anti-virus scanning

 

Bitdefender

Panda

Trend Housecall

McAfee

F-Secure

CA etrust

Kaspersky lab

Freedom

   

 

Spyware scanning

 

LAVASOFT

 

FREE Antivirus (trial Periods)

AVG

Trend

Kaspersky lab

Norton

CA Associates

Microsoft Anti-virus

NOD32 (NEW)

Activevirusshield

Firewalls

Trend

Norton

FREE Spyware removers

Trend Micro

 

Drivers

 

PC Systems

 

Fujistu-Siemens

Compaq & HP

Packard Bell

Dell

ACER

 

Motherboards

 

MSI

ASUS

Gigabyte

ABIT

DFi

Biostar

ECS

 

 

Soyo

Chaintech

Via

Foxconn

Tyan

Asrock

QDi

Laptops

 

ASUS

MSI

Toshiba

IBM

Compaq & HP

SONY

Packard Bell

Clevo

Fujistu-Siemens

Elonex

Panasonic

Dell

Acer

 

CPU Processors

 

AMD

 

Graphics

 

ATi

SIS

NVIDIA

intel

Diagnostics

 

Passmark

PC Pitstop

Printers

 

Epson

Canon

Konica Minolta

HP

Xerox

Lexmark

Sound

 

Creative Labs

C-Media

Essential Accessories

Logitech

 

Software

MS Office 2007

 

Openoffice

Microsoft trials

Webdesign tools

 

 

 

Communications "Chat tools"

Messenger live

Skype

Browsers

 

Firefox

Netscape

Browser Add-ons & Essentials

JAVA

Data Protection

Media Players

 

DivX

Winamp

Media Player Skins

 

Media Player (All)

 

3dmark2001

 

Hardware RMA Returns:

CPU

AMD:

Returns policy and contact information:

click here

or CALL

01276 803 187

Qualifying Product list please click here

Hard Drive

SEAGATE

Click here to verify your warranty

Western Digital

Click here to verify your warranty

Hitachi

Click here to verify your warranty 

 
 

Ram

Corsair

You will need to fill out questionnaires in order to qualify for an RMA number (if applicable) Please click here

Notebooks

ASUS

Click here for warranty repairs

Free 30-Day Trial of NOD32 Antivirus Software

Experience real-time, zero-day protection against viruses, worms, adware, spyware, and phishing for an entire month.

Download the free 30-day trial of the award-winning NOD32 software now. Find out why it is critically acclaimed as the best antivirus software available. Select your desktop version below and protect yourself from even the most harmful threats.

    
click here

 

More information see New Features in v2.7

 

 

 

  Support - Support at Pitstop isn't just extensive, it's excessive!
Pitstop's self help support tools such as our online database (updated regularly!) make sure your computer can run cleanly. We provide direct technical support assistance to existing clients - our team is there to assist when humanly possible.


  
Service - Our shared and dedicated PCs are housed in one of the largest facilities in the Brighton and Hove area and are connected to the internet backbone via quality internet provision. All PCs at our service centre are fully monitored during maintenance to ensure correct performance levels are achieved within the specifications of your PC or laptop.

 

   Stability - With our iron clad guarantee you are assured that signing up for a maintenance repair at Pitstop is risk free.  Our extensive "Software Scrub" will let your computer function as it should! and its backed for 7 days.

 

Supported by AMD Europe. Pitstop builds PCs using AMD Phenom, Athlon X2 and Opteron Processors ONLY